Apria Healthcare

  • Data Steward

    Requisition ID
    2019-5815
    # of Openings
    1
    Category
    Information Technology
    Location : Location
    US-CA-Lake Forest
    Full/Part Time
    Full-time
  • Job Summary

    With over 300 locations across the US, Apria Healthcare’s mission is to improve the quality of life for our 1.8 million patients at home by providing home respiratory services and select medical equipment to help them sleep better, breathe better, heal faster, and thrive longer. Additional information can be found at www.apria.com.

     

    JOB SUMMARY

    The Data Steward role is an integral part of the corporate Sales Operations team supporting a nationwide sales force and other related roles.

     

    This position will be responsible for maintaining Apria’s CRM system and integrity of the data that feeds this system. The candidate will work with complex data in Excel or salesforce.com system as well as help resolve issues from the field (using a ticketing system). An ideal candidate is highly motivated, self-driven, attentive to detail and has excellent communication skills.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Ensures data accuracy in the CRM system and processes requests from customer service and sales team
    • Verifies, quality checks and keys accurate and complete data into CRM application
    • Analyzes complex transactional level or profile data in SalesForce.com, Microsoft Excel and/or Microsoft Access to check for data gaps or related issues; Issues include, but are not limited to, missing, duplicate, incorrect or irrelevant data
    • Reviews business definition documents, collects and analyzes information in preparation for setting up formatted files to load in various computer systems
    • Communicates with the sales team and sales leadership to understand gaps in data and/or relationships between disparate data; Then recommends process updates to improve data processing accuracy
    • Responds by telephone and written communication to field inquiries related to data entered in the CRM application
    • Maintains thorough and strong understanding of both legacy and current computer applications
    • Designs and generates reports on a regular basis and as requested
    • Audits reports for accuracy, consistency and completeness; May maintain related user manuals
    • Interfaces with report users to ensure that reports meet business needs
    • Works and collaborates well with all stakeholders (e.g. finance department, IT, vendors etc.) to ensure all business needs constantly met
    • Assists in creating specific training programs for computer system users
    • Performs other duties as required

     

    SUPERVISORY RESPONSIBILITIES

    • N/A

    Minimum Required Qualifications

    MINIMUM REQUIRED QUALIFICATIONS

     

    Education and/or Experience

    • Four-year college degree or equivalent experience is required
    • One year of related experience is required

     

    Certificates, Licenses, Registrations or Professional Designations

    • N/A

     

    SKILLS, KNOWLEDGE AND ABILITIES

     

    Computer Skills

    • Proficiency in Microsoft Access and Excel is required

    Language Skills

    • English (reading, writing, verbal)

     

    Mathematical Skills

    • Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.

     

    PREFERRED QUALIFICATIONS

    Education and/or Experience

    • Familiarity in Salesforce.com is preferred

     

    PHYSICAL DEMANDS

    This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus.  It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder.  Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.

     

    WORK ENVIRONMENT

    Work is performed in an office setting with exposure to moderate noise. 

     

    TRAVEL

    Occasional travel as required.

     

    OTHER INFORMATION

    The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position.

    EEO Statement

    As an EOE/AA employer, Apria Healthcare is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law.  Apria Healthcare shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. AA/EOE, M/F/Disability and Vet

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed