Apria Healthcare

  • Dispatcher Analyst

    Requisition ID
    # of Openings
    Logistics (Non-Driver Positions)
    Location : Location
    Full/Part Time
  • Job Summary

    With over 300 locations across the US, Apria Healthcare’s mission is to improve the quality of life for our 1.8 million patients at home by providing home respiratory services and select medical equipment to help them sleep better, breathe better, heal faster, and thrive longer. Additional information can be found at www.apria.com.

    • Responsible for performing all MobileCast dispatching activities. 
    • Routes all same day deliveries according to Logistics policy and procedures. 
    • Responsible for communications to the branches regarding errors in addresses, time frames, and any other work order issues that negatively impact the routing of a delivery. 
    • Updates ACIS when necessary.
    • Responsible for communication to the branches regarding issues that impacts the ability of the Dispatcher to effectively route a work order to a driver in the field. 
    • Responsible for monitoring a drivers’ progress during the day, and communicate back to the branch level any issues related to impacting missed time windows.
    • Reviews Reports at the LCE level to monitor driver compliance of route order completed via the MobileCast software system. 
    • Coordinates with Division and Region management on all action plans that would ensure driver compliance with targeted financial objectives.
    • Identifies, and places any new O2 patients on a recurring delivery cycle (minimum requirements: LOX-E2W, Cylinders-E3W). 
    • Ensure patients do not suffer service failures and communicates with the servicing branch the date of patient’s next delivery and cycle that patient is placed on.
    • Performs other related duties as directed by supervisor.

    Minimum Required Qualifications

    • Education or experience equivalent to a four-year college degree is required.
    • At least five years related experience is required.

    EEO Statement

    As an EOE/AA employer, Apria Healthcare is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law.  Apria Healthcare shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. AA/EOE, M/F/Disability and Vet


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