Apria Healthcare

  • Dispatcher Analyst

    Requisition ID
    # of Openings
    Logistics (Non-Driver Positions)
    Full/Part Time
  • Job Summary

    Apria Healthcare is one of nation’s leading providers of home healthcare products and services including respiratory therapy, sleep apnea therapy, non-invasive ventilation therapy, enteral nutrition therapy, negative pressure wound therapy and home medical equipment. Headquartered in Lake Forest, California, Apria owns and operates branch locations across the nation and serves more than 1.8 million patients each year. With over $1 Billion in annual revenues, Apria is one of the largest home healthcare companies in the United States. Apria was the first company of its type to obtain voluntary accreditation from The Joint Commission and has been continuously accredited for more than 25 years. For more information, visit www.apria.com.


    • Responsible for performing all MobileCast dispatching activities. 
    • Routes all same day deliveries according to Logistics policy and procedures. 
    • Responsible for communications to the branches regarding errors in addresses, time frames, and any other work order issues that negatively impact the routing of a delivery. 
    • Updates ACIS when necessary.
    • Responsible for communication to the branches regarding issues that impacts the ability of the Dispatcher to effectively route a work order to a driver in the field. 
    • Responsible for monitoring a drivers’ progress during the day, and communicate back to the branch level any issues related to impacting missed time windows.
    • Reviews Reports at the LCE level to monitor driver compliance of route order completed via the MobileCast software system. 
    • Coordinates with Division and Region management on all action plans that would ensure driver compliance with targeted financial objectives.
    • Identifies, and places any new O2 patients on a recurring delivery cycle (minimum requirements: LOX-E2W, Cylinders-E3W). 
    • Ensure patients do not suffer service failures and communicates with the servicing branch the date of patient’s next delivery and cycle that patient is placed on.
    • Performs other related duties as directed by supervisor.

    Minimum Required Qualifications

    • Education or experience equivalent to a four-year college degree is required.
    • At least five years related experience is required.

    EEO Statement

    As an EOE/AA employer, Apria Healthcare is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law.  Apria Healthcare shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. AA/EOE, M/F/Disability and Vet


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