Apria Healthcare

Sales Operations Analyst, Sr - Remote

Requisition ID
# of Openings
Sales Corporate
Location : Location
US-CA-Lake Forest
Full/Part Time
Commensurate with Experience

Job Summary

With over 300 locations across the US, Apria Healthcare’s mission is to improve the quality of life for our 1.8 million patients at home by providing home respiratory services and select medical equipment to help them sleep better, breathe better, heal faster, and thrive longer. Additional information can be found at www.apria.com.



This position will be responsible for one or multiple areas related to identifying opportunities, new programs/products/services or expanding core business, assisting in developing sales growth opportunities, monitoring sales trends, analyzing sales data, working on sales compensation, CRM or territory deployment and/or developing tools and improving system efficiencies within the Sales Operations department. This is a more advanced role than an analyst the big difference is working independently with only some guidance and helping other associates and analyst in their work. An ideal candidate is highly motivated, problem solver with great technical skills, and ability to succinctly communicate results with senior leadership. They are expected to work independently and/or with other associates & analysts in the department.



  • The Sr. Analyst handles more complex process, data and/or projects compared to an associate or analyst
  • Responsible for one or more of the following:
    • Handle territory optimization & sales deployment utilizing appropriate software tools.  Track, review, and make recommendations regarding territory and quota change requests. Work with field leadership to implement changes
    • Work to administer an incentives program (such as calculate payout or rank contest winners) and provide feedback to ensure alignment with company goals. Troubleshooting issues, identifying opportunities for improvement and work with I.T. to update internal sales incentive compensation system
    • Develop quota-setting methodology/associated tools and manage quarterly quota allocation process
    • Maintain or update CRM system and collect and analyze data to track sales performance. Evaluate performance metrics and/or make recommendations on metrics to be tracked
    • Manage the design and production of management reports. Analyze and evaluate data to identify business implications of trends or sales efficiencies
  • Analyze sales by product, territory or other geographic entities.  Work with field executives to analyze sales growth opportunities, and to design and implement growth improvement plans 
  • Develop and execute methodology for figuring business potential for new programs/product/service introduction or core business expansion and quantify the potential revenue and earnings contribution to the Company. Use available data and/or research and suggest data sources to help with the analysis
  • Perform “drill down” analyses for Sales Operations management and field sales VPs to determine improvement opportunities in one or more of several areas - incentives, CRM metrics, territory deployment, product growth, sales turnover etc. Understand results and implication and communicate to senior leadership
  • Identify current processes, understand gaps and develop improvement ideas and design business processes for Sales Operations efficiency improvement and/or company-wide implementation
  • Analyze sales data, external market sizing data, and market share data to evaluate sales staffing efficiency, turnover and/or attainment to goals
  • Respond to field manager’s requests for information and ensure that reports meet the ongoing business needs of management
  • Audit reports for accuracy, consistency and completeness
  • Assist less experienced Sales Operations Associates and Analysts
  • Performs other duties as required.

Minimum Required Qualifications



Education and/or Experience

  • Four-year college degree or equivalent experience is required
  • Five years of related work experience is required. 
  • Experience in finance and/or sales operations is essential.



  • Should have passion to learn and work with multiple databases and build models to perform complex analyses
  • Great problem solving skills and ability to take a business problem, understand issues/gaps, break it down into smaller pieces and work on modeling
  • High sense of ownership & customer service both internally and externally
  • Natural curiosity and motivation to dig into the details
  • An eye for continual process improvement
  • Good communication skills
  • Great quality control


Computer Skills

  • Microsoft Excel proficiency required
  • SQL or similar database experience required


Language Skills

  • English (reading, writing, verbal)


Mathematical Skills

  • College level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data




Education and/or Experience

  • Advanced degree preferred
  • VBA proficiency preferred




This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus.  It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder.  Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.



Work is performed in an office setting with exposure to moderate noise. 



Occasional travel as required.



The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position.


Join the Apria team for a rewarding opportunity in healthcare!  Competitive pay rates with cash incentives and full benefit packages available, including health, dental, vision, disability and 401(k).


Apria Healthcare is committed to hiring veterans and military spouses. 

EEO Statement

As an EOE/AA employer, Apria Healthcare is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law.  Apria Healthcare shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. AA/EOE, M/F/Disability and Vet.


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